Angels A+ Season Ticket Service
They are going to be raising ticket prices, and the cover for this operation has landed. Oh man I am going through the mail and here is a letter from the Angels informing me that season seat holders will now have a highly-trained client service representative assigned to their section to "ensure that your Angel season seat experience is the best possible". The page-worth of bullshit goes on to say absolutely nothing - in highlighting all that they will be doing for the seatholder, there is not one solid thing noted that is of worth or interest.
Big whoop, we are getting:
Season seat renewal process (already had it)
Annual seat exchange/upgrade program (already had it)
Managing your Angels online account (already had it)
Online ticket sales and forwarding program (already had it)
Information game time changes, important mailings, etc. (already had it)
Account financials and billing questions (already had it)
They go on with more complete BS, showing a guy and girl in corporate attire on the pamphlet acting like they are there to help you like it is American Airlines and your flight has been delayed and they are going to get you a hotel, a gin-n-tonic and a massage for your troubles.
Oh here is a great service they offer: Survey and feedback requests. What the frack does that mean? Oh wow, you get to use my time to provide you information to tailor your corporate agenda to maximize revenue based on my responses? Wow, you really DO sound solely dedicated to servicing my Season Seat experience.
Hey, Corporate Shint-for-brains intern who came up with this idea of a fake concierge as an excuse to raise ticket prices, hey loser, here is what I want as a season seat holder:
1. No diaper bags blocking the aisle, mister and miss casual fan with whiny ADHD larvae.
2. No Bahsitn, Wankee or Dawdja fans in the park. Arrest them after their first sip of beer for public intoxication. Zero tolerance. That means you, Jack Nicholson and you Ben Affleck and you Vin Scully.
3. National Anthem Singers that can carry a tune.
4. Slow food service employees get fired.
5. Oh, by the way, good food would be nice.
6. Hey, keep up these teams that make the playoffs, a swell idea overall.
7. How about three seconds of peace and quiet from that stadium jukebox between innings.
8. When the Angels are getting their asses kicked, we are not in the mood for upbeat jumbotron footage of Robb Quinlan's three total hits with heavy metal music blaring in a ludicrous juxtaposition of power/no power.
9. If a kid is kicking my chair or a tall guy is sitting in front of me, make them move.
10. Don't fucking patronize me like I am one of Arte's billionaire buddies who expects the stadium to mimic the finer aspects of the Bellagio.
In lieu of bending over backwards on these items, please then just don't insult my intelligence with your corporate branding, nor jerk me off with your pretend-upscale-noveau-riche OC-concierge-bullshit.
Look kid, most season seat holders remember when the stadium was surrounded by Orange Groves, and with the mortgage crisis the way it is, we will likely be here when it is back to being surrounded by fruit trees and your concierge corporate mentality is running a brothel in Beijing's high-rent party-member-suck-off district.
Folks, the jerk-off has begun. Prepare to pay per stroke...
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13 comments
Comments
Maybe it's all a front
Or maybe we sign Shea Hillenbrand and Jeff Weaver to multi-year deals worth about as much as A-Rod gets in a season, and then call it an offseason.
by Caseys Kiss of Death on Oct 29, 2007 1:35 AM PDT reply actions 0 recs
Sorry about...
It sucks that you guys are being taken to the cleaners for renewing your tickets...I could see the added charges for new season ticket holders, but not existing customers.
Hell, I would be stoked just to be able to afford season tickets. But you guys have every reason to be pissed. Hopefully they do use that money for something useful....namely rat traps or helmets for our base coaches.
by autrys cowboys on Oct 29, 2007 8:23 AM PDT reply actions 0 recs
Nothing quite like being there.....but
NEVERMIND!!!!
by Monkeyspanked on Oct 29, 2007 8:46 AM PDT reply actions 0 recs
Please add #11 and #12 and some general comments
#12) Take a lesson from Staples Center. No walking down the Aisles until there is a break in the action (after an out is made, or a guy reaches base). I am sick and tired of having some jerk off who just paid 2x, 3x or 4x face value to tell me to move or is looking for his seat only to miss the next Juan Rivera GIDP, Garret Anderson rolling over to the second baseman, or Vlad crushing one to towards L.A. County.
In the past 5 years, yes we have had soem of teh best teams in teh history of the franchise, but when we're now shelling out over $10,000 per season for four seats on the field level, I expect a bit more other than slooooooooooooooooooooooooooowwwwwwwwwwwwww food service, two Sherriff Explorers checking for water bottles in ladies purses, and getting gouged an extra $1 or $2 for a beer at playoff games.
Maybe a special entrance at each gate for someone holding a season ticket? Maybe having a better train schedule to get people home after night games? Maybe having better food options (Wahoo's, In-N-Out, Sharky's, Rubio's)? Maybe having more interaction with the players/management and season ticket holders?
I too received that piece of crap brochure over the weekned and was hoping it was a letter of apology for the weak post-season performance, or at worst a "while we did not accomplish our goal in 2007, we're excited for next year, here's what we are planning" letter. No, nothing like that, just the same old corporate b.s. of "you're just a number to us, we don't really care about you."
by BrianDowningFan on Oct 29, 2007 9:38 AM PDT reply actions 0 recs
Top five payroll
by hauldog on Oct 29, 2007 12:17 PM PDT reply actions 0 recs
a thoughtful rant the morning after
it's inspiring me to get pissy all day.
by rbrianc on Oct 29, 2007 12:20 PM PDT reply actions 0 recs
Why do baseball fans need a "concierge"?
My guess is that this is round 2 of "OPERATION: Watch the Ticket Resale Market Like a Hawk". Now there is going to be a named employee who will make it their job to know - by name - who the owner is of each seat in their territory. The occasional phone call home to inquire about your season ticket resale activity is not far behind.
by Stirrups on Oct 29, 2007 1:52 PM PDT reply actions 0 recs
I bet they are paying the client service
by 44FAN on Oct 29, 2007 3:18 PM PDT reply actions 0 recs
one of the wealthiest
if i owned the team id raise prices too. especially since half the fans expect to win the world series every year and to have a competitive payroll.
by ihearhowie2.0 on Oct 29, 2007 5:14 PM PDT reply actions 0 recs
may i add
by ANewFoundThrice on Oct 29, 2007 9:30 PM PDT reply actions 0 recs
here's what happened...
to complain about the concierge excuse is like complaining about the odor of the faux lube the marketing intern chose to apply
i suppose there would be better excuses (lubes) to give people ... like improving the roster... a much sweeter aroma but it burns even more after extended use
by proletariat on Oct 30, 2007 2:56 PM PDT reply actions 0 recs

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